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  2. Frequently Asked Questions

Frequently Asked Questions

  • Access / Parking

    Regarding parking(*Limited to 1 vehicle per reservation)

    Regarding parking lot use (*Only one vehicle per reservation. No prior notice is required if you are bringing only one vehicle.)


    *Please rContinue reading
  • Access / Parking

    Free shuttle service(*Advance reservations required, first come first served)

    Free shuttle service (advance reservation required, first come first served) from Aizu-Wakamatsu Station to our hotel


    Pick-up and drop-offContinue reading
  • Access / Parking

    Is there a covered parking lot?

    Please note that all parking lots are outdoors.


    【Parking lot overview】

    ■Parking
    There are several within 200 meters from our hotel.
    *Our Continue reading
  • Access / Parking

    Is there a shuttle service?How can I use it?

    There is a free shuttle bus from Aizu-Wakamatsu Station once a day.

    There is one flight departing from Aizu-Wakamatsu Station at 6:00 pm (aContinue reading
  • Access / Parking

    Are tire chains necessary on winter roads?

    This is required from around November to March every year.We recommend mounting studless tires.
    During this time, regardless of the weather Continue reading
  • Access / Parking

    Is there a parking lot for motorcycles?

    There is a parking lot on the premises, so please use it.
    If the parking lot is full, we will guide you to the affiliated parking lot.
    GuestContinue reading

Reservations / Inquiries

If you have any questions, please contact us.

The intelligent AI Concierge will answer your questions instead of the accommodation or hotel.

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