1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • Meals / Restaurants / Bars

    Please tell us about the dining venue.

    The dining (dinner) venue is Gallery Dining Hana Mizuki,
    Private dining room style hideaway dining"Kaika-tei",Dining hall style"Ohara-tei",
    Continue reading
  • Meals / Restaurants / Bars

    I have an allergy?

    Customers with allergies are available.
    Please let us know at the time of booking or two days before your stay.
  • Meals / Restaurants / Bars

    Is it possible to arrange optional dishes?

    The property offers a variety of optional dishes.
    You can make a reservation on the day.Please feel free to use it.
  • Meals / Restaurants / Bars

    The rice was delicious, can you mail order it?

    Yes, available.You can order rice, miso, and sake.
    For more information, please contact us.

Reservations / Inquiries

If you have any questions, please contact us.

The intelligent AI Concierge will answer your questions instead of the accommodation or hotel.

  • Easy to ask, chat-style!
  • 24/7 Quick answers, any time of day!
  • Relax, it's AI! Ask away!

0242-29-1000