1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • Bathing / Baths

    Regarding the use of private baths(Private bath plan)

    Regarding the use of private baths (please see here if you have booked plan with a private bath.)


    In principle, if you wish to rent the faContinue reading
  • Bathing / Baths

    Please be aware of the following points when using the large communal bath and open-air bath.

    Please read the following points before using the large communal bath and open-air bath.)


    If you have tattoos, please refrain from using tContinue reading
  • Bathing / Baths

    About hair color, hair color shampoo, hair dye, etc.

    Regarding hair color, hair color shampoo, hair dye, etc. (Please refrain from using these.)


    We do not allow hair coloring or dyeing in theContinue reading
  • Bathing / Baths

    Regarding the use hours of the large communal bath and open-air bath

    Please read the following information regarding the opening hours of the large communal bath and open-air bath before using the facility.)

    Continue reading
  • Bathing / Baths

    Bath temperature *Temperature varies by bath and bath area.

    Regarding the temperature of the bathtub (*The temperature varies for each bath and tub.)


    The bath temperature depends on the source tempeContinue reading
  • Bathing / Baths

    Can I use the large public bath before checking in or after checking out?

    No.You cannot use it.


    Please note that the large public bath, open-air bath, and private bath can only be used during your stay (after cheContinue reading
  • Bathing / Baths

    When are the large public baths and private baths most crowded?

    The public bath in this facility is relatively crowded from 15:00 to 18:00, and the private bath is relatively crowded from 20:00 to 23:00.
    Continue reading
  • Bathing / Baths

    Is there a sauna?Please tell me the opening hours

    In the new rooftop open-air bath "Yumezora no Yu" that is part of the 2023 renewal plan,
    There is a sauna on site.

    Available only in privatContinue reading

Reservations / Inquiries

If you have any questions, please contact us.

The intelligent AI Concierge will answer your questions instead of the accommodation or hotel.

  • Easy to ask, chat-style!
  • 24/7 Quick answers, any time of day!
  • Relax, it's AI! Ask away!

0242-29-1000