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Q&A
03-3362-7101
Do you have vending machines for drinks and cigarettes?
Drink vending machines are located in the lobby on the 1st floor and in front of the elevator on the 3rd floor.
We do not have a cigarette v…Continue readingIs the toilet Japanese or Western style?
All the facilities are Western style shower toilets.Is there a large communal bath?
There is no public bath.All guest rooms are equipped with bath and toilet, so please use the bathroom in the guest room.Is there a parking lot?
Parking lot requires reservation.Parking without reservation is prohibited.
There is a maximum of 7 vehicles (vehicle height 2.0m), so we wi…Continue readingDirections from the station
We will guide you on the way from the nearest station to the hotel.
・"Shin-Okubo Station』\
When you exit Shin-Okubo Station Matsumoto Kiyosh…Continue readingHow to get to the hotel(Public transportation)
If you get off at Okubo Station JR Chuo Sobu Line (stops at each station), it is a 5-minute walk from the north exit Okubo StationIf you get…Continue readingIs there a transfer?
This facility is a Okubo Station, so we do not provide transportation.If you don't know the way, please call the front desk and we will resp…Continue readingAbout taxi arrangements
The front desk can handle this matter.It usually takes about 10 minutes to arrive by taxi, so please contact the front desk 20 minutes befor…Continue readingCan I stay with children?
Of course you can stay.We hope you choose this for a fun trip for the whole family.Is there a children's goods store nearby?
There are no stores selling children's products in the neighborhood, so please complete the necessary shopping or bring your usual items.What are the convenient facilities in the surrounding area?
The following facilities are located around the hotel.
■LAWSON:1 minute walk
■hospital:Yamate Medical Center:2-minute walk
(Former Shakai…Continue readingIs there a convenience store nearby?
LAWSON is diagonally to the right of the hotel.Is there a place to eat in the area?
There are many restaurants such as izakaya, fast food and yakiniku restaurants within walking distance from the hotel.
Korean Town Shopping …Continue readingIf you feel sick
There is a large general hospital next to the hotel.Can you arrange a tennis court or gymnasium?
I am sorry.We do not make such arrangements at this facility.There is a tennis court about 1 minute on foot, so please contact the reception…Continue readingPlease tell me the details of the child fee
There is no charge for using existing bed with infants.8 years old and over are charged a regular fee.Do you have a stroller for rent?
I am sorry.We do not rent strollers.Please understand.Can I stay with my pet?
I am sorry.Unfortunately, we do not accept pets in the same room.Please understand that we cannot accept pets with you at this time.Is there a place where I can withdraw money?
You can drop it LAWSON, etc. diagonally to the right of the hotel.Will you keep my luggage before check-in and after out?
Yes, we will keep your luggage not only before check-in but also after check-out.Please enjoy the city tour easily.About package shipping(Advance shipping to the hotel)
Please contact us in advance and we will keep your luggage until check-in except for valuables, food and dangerous goods.Please be sure to e…Continue reading
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Reservation / Inquiry
If you have any questions, please contact us.