Frequently Asked Questions

【Hotel facilities / Equipment】
What services are available to guests?
The following services are available to guests staying at the hotel:(As of April 1, 2024)

●Ice bar after bath
At the lounge in front of “Hi…Continue reading
【Hotel facilities / Equipment】
Is it possible to use the wheelchair inside this facility?
It is available for use.
Universal Stay Garden Court Building is a universal design that is safe for wheelchair users.
※If you use Hanasak…Continue reading
【Hotel facilities / Equipment】
Is there a smoking place?
The public space in this facility is completely non-smoking.
There are two "smoking areas" in the facility.
【Hotel facilities / Equipment】
Is there a karaoke room?
Located In Hanasaki-no-yu.
Please note that pricing varies depending on the time of day.

●10:00 to 17:00
500 yen per person per hour

●From…Continue reading
【Hotel facilities / Equipment】
Is there a beauty salon or massage area?
There are the following shops in "Hanasaki no Yu".

≪Relaxation Salon , Warm≫
Various body massages and Dead Sea Therapy are offered in pri…Continue reading