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Frequently Asked Questions

Frequently Asked Questions

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【Bathing / Baths】
How to use the spa on the 14th floor?
Nightwear and slippers are provided between the rooms and the Spa Area
Please bring a towel from your room.

Please present your card key at…Continue reading
【Bathing / Baths】
What kind of baths and facilities are there on the 14th floor?
Open-air bath and Pottery Jar Bath(External stairwell)
Main bathtub
Jacuzzi
Sleeping bath
Cold water bath
Mist sauna
Dry sauna
Powder room
D…Continue reading
【Bathing / Baths】
How effective is the hot spring?
Hot Spring Qualities:Hypotonic weak alkaline spring,Sodium chloride bicarbonate spring
Efficacy:Trauma,Skin disease,Gynecological
【Bathing / Baths】
Can the spa be mixed?
Mixed bathing is not possible.
Use in baths for men and women separately.
Mixed bathing for children is limited to preschoolers.
【Bathing / Baths】
Do I need a swimsuit to use the spa?
No, it is not necessary.
Please use the undressing locker before bathing.
【Bathing / Baths】
Can the spa be reserved?
Unfortunately, the spa does not accept reservations.
Thank you for your understanding.
【Bathing / Baths】
Is it possible to use only the spa?
Unfortunately, we do not accept guests who are not staying at the spa only.
Please apply for a day trip hot spring plan"PLAN Re" with meals …Continue reading
【Bathing / Baths】
I have tattoos and tattoos on them. Can I put them in the public bath?
Unfortunately, please refrain from using tattoos / body art (tatoo paint / sticker).
【Bathing / Baths】
Is there a safe at the spa on the 14th floor?
Yes, it is located in the spa lobby on the 14th floor.
There is a key type and an electronic security code lock type, and you can use it fre…Continue reading
【Bathing / Baths】
Is there a nursing room / diaper changing table in the spa?
Unfortunately, there is no nursing room or diaper changing table at the spa on the 14th floor.