Top
Frequently Asked Questions

Frequently Asked Questions

【Hotel facilities / Equipment】
Do you have a microwave?
Available on the 4th floor.
【Use with children】
Please tell me about the room rate for children
Co-sleeping is limited to preschool children.Children over elementary school age are prepared in the same way as adults.

Up to one adult ca…Continue reading
【Access / Parking】
Tell me how to get from JR Hamamatsu Station
◆Route bus / Approximately 10 minutes by all buses departing from Hamamatsu Station North ExitIn front of Hamamatsu Castle Park entrance.Far…Continue reading
【Hotel / Guest rooms】
What time is check-in?
◆Check In:From 15:00
◆Check Out:Until 11:00

※Hotel front door / night lock time:AM2: 00 to 5:00
Please contact the front desk direct teleph…Continue reading
【Access / Parking】
Do I need to reserve a free parking lot?
◆Free parking lot 200
Reservations are not required.During your stay you can enter and exit as many times as you like until check-out.Please…Continue reading
【Meals / Restaurants / Bars】
Tell me about the breakfast buffet
Breakfast is served at the 1st floor buffet restaurant "Champs Elysees" with a Japanese and Western mixed buffet.
We are particular about Ha…Continue reading
【Hotel facilities / Equipment】
Do you have a coin laundry?
A coin laundry is available on the 4th floor.(500 yen/1 time)
【Hotel facilities / Equipment】
Do you have vending machines?
A soft drink vending machine is available on the 1st floor.
There is also an "unmanned payment shop" on the 1st floor of the hotel.
We have …Continue reading
【Hotel facilities / Equipment】
Do you have an ice machine?
An ice machine is available on the 4th floor.
【Information on surrounding area】
Is there a convenience store nearby?
In front of the hotel first there is a Family Mart Hamamatsu Castle Park before store (24-hour).

There is also an "unmanned payment shop" o…Continue reading
【Use with children】
Do you have a crib?
Baby cots are available for rent for 1,210 yen per night.

Since there is a limited number, if you wish, please contact us by phone.
【Hotel / Guest rooms】
Is there a curfew?
For crime prevention, the front entrance of the hotel is locked at night.
Please contact the outside line (053-457-1125) for check-in and re…Continue reading
【Bathing / Baths】
Is there a public bath?
I am sorry, but we do not have a large public bath.Only the bath in each room.