1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • Can I use an outside line from my guest room?

    Unfortunately, the telephones in the guest rooms of this facility can only be reached by extension.
    Please understand that we cannot contactContinue reading
  • Can I stay with my pet?

    I am sorry.Our hotel does not allow pets in the same room.
    We cannot accept pets brought with you.
  • Can you arrange a taxi?

    The front desk can handle this matter.
    Depending on the time of day, it may take some time to make arrangements, so please apply with sufficContinue reading
  • Do you have a rental cycle?

    I am sorry.
    Not available, but we are affiliated with a nearby bicycle shop.Please contact us for details.
  • Can I arrange a massage?

    We accept massage arrangements from 16:30 pm until the last reception is 25:30 midnight.
    ・45 minutes:4500 yen ・60 minutes:6000 yen ・90 minutContinue reading
  • Do you have a coin laundry?

    There are 6 washing machines and 6 dryers on the 2nd floor, which you can use free of charge.
    Detergent is sold at the front desk for 50 yenContinue reading
  • Is there a vending machine for drinks?

    There is only soft drinks at the back of the 2F front desk, but there is one.
  • About laundry service

    Please put it in the provided bag and deposit it at the front desk by 10:00.
    It will be finished in the evening on the day.(Thursday, New YeContinue reading
  • Do you sell morning newspapers?

    Unfortunately, we do not sell it.
    We have prepared newspapers for reading (Nikkei, Kyoto, English).
  • Is smoking prohibited in this facility?

    Yes.This facility is non-smoking in all rooms.
    There is also no smoking area.Please understand.
  • Is there room service?

    Unfortunately, we do not offer room service.
  • Where is the breakfast venue?

    It is behind the front desk on the 2nd floor.
  • What do you have for rental equipment?

    ●Blu-ray player●Iron●Hand iron●Desk lamp●Air cleaner●Nail clippers●Mobile phone charger●
    Since the quantity is limited, we may not be able tContinue reading
  • Please tell me about the equipment in the guest room

    ■Equipment common to all rooms■
    ■Individual air conditioning in all rooms(Temperature can be adjusted in each room)
    ■LCD TV■VOD(For a chargeContinue reading
  • Is there a tea set in the guest room?

    Yes.There are green tea sticks.We also have Yatsuhashi.
  • Elevator does not work

    For security reasons, guests who do not have a room key will not be allowed to go above the 2nd floor.
    Hold the room key over the sensor aboContinue reading
  • Is there a curfew?

    The front desk staff will be on hand 24 hours a day.

    (Note) The entrance is locked from 1:00 to 5:00 the next morning.
       Hold the room keyContinue reading
  • Do you have deodorant rental?

    All rooms are equipped with deodorant spray.
  • Can I connect to the Internet?

    All guest rooms and wired LAN Wi-Fi (wireless LAN) are available.

    The Wi-Fi password is located in your room.In the hotel information
    ThereContinue reading
  • What is the extension number for the front desk?

    The extension number is 9.We are available 24 hours a day.
  • Please tell me about the amenities goods in the guest room.

    ●Bath towel●Face towel●Bath mat●toothbrush●Body soap●Shampoo●Hair conditioner●leather●Body towel●We have brushes available.
  • Is there a PC rental?

    We are sorry but we do not rent it.
  • Are yukata and bathrobes available in the room?

    Yes.Free size yukata are available in the room.
    Elementary school children also have special offers for children.
  • What are the check-in and check-out times?

    ・Check-in from 15:00
    ・Check out time is 11am.

Reservations/Inquiries

If you have any questions, please contact us.

A clever AI Concierge that answers your questions on behalf of lodgings and hotels.

  • Easy to ask, chat-style!
  • 24/7 Quick answers, any time of day!
  • Relax, it's AI! Ask away!

+8175551800

From AM 5:00 to PM 24:00