1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • Is there a bicycle/motorcycle parking area?

    We apologize for the inconvenience, but please understand that we do not have a parking lot for bicycles or motorcycles.
  • Can I stay with my pet?

    I am sorry.Our hotel does not allow pets in the same room.
    We cannot accept pets brought with you.
  • Can you arrange a taxi?

    The front desk can handle this matter.
    Depending on the time of day, it may take some time to make arrangements, so please apply with sufficContinue reading
  • Do you have a coin laundry?

    There are 6 washing machines and 6 dryers on the 2nd floor, which you can use free of charge.
    Detergent is sold at the front desk for 50 yenContinue reading
  • Can I arrange a massage?

    We accept massage arrangements from 16:30 pm until the last reception is 25:30 midnight.
    ・45 minutes:4500 yen ・60 minutes:6000 yen ・90 minutContinue reading
  • Do you have a rental cycle?

    I am sorry.
    Not available, but we are affiliated with a nearby bicycle shop.Please contact us for details.
  • About laundry service

    Please put it in the provided bag and deposit it at the front desk by 10:00.
    It will be finished in the evening on the day.(Thursday, New YeContinue reading
  • Is there a vending machine for drinks?

    There is only soft drinks at the back of the 2F front desk, but there is one.
  • Is smoking prohibited in this facility?

    Yes.This facility is non-smoking in all rooms.
    There is also no smoking area.Please understand.
  • Do you sell morning newspapers?

    Unfortunately, we do not sell it.
    We have prepared newspapers for reading (Nikkei, Kyoto, English).
  • Is there room service?

    Unfortunately, we do not offer room service.
  • Where is the breakfast venue?

    It is behind the front desk on the 2nd floor.
  • What do you have for rental equipment?

    ●Blu-ray player●Iron●Hand iron●Desk lamp●Air cleaner●Nail clippers●Mobile phone charger●
    Since the quantity is limited, we may not be able tContinue reading
  • Please tell me about the equipment in the guest room

    ■Equipment common to all rooms■
    ■Individual air conditioning in all rooms(Temperature can be adjusted in each room)
    ■LCD TV■VOD(For a chargeContinue reading
  • Do you have deodorant rental?

    All rooms are equipped with deodorant spray.
  • Is there a curfew?

    The front desk staff will be on hand 24 hours a day.

    (Note) The entrance is locked from 1:00 to 5:00 the next morning.
       Hold the room keyContinue reading
  • Elevator does not work

    For security reasons, guests who do not have a room key will not be allowed to go above the 2nd floor.
    Hold the room key over the sensor aboContinue reading
  • Is there a tea set in the guest room?

    Yes.There are green tea sticks.We also have Yatsuhashi.
  • Can I connect to the Internet?

    All guest rooms and wired LAN Wi-Fi (wireless LAN) are available.

    The Wi-Fi password is located in your room.In the hotel information
    ThereContinue reading
  • Is there a PC rental?

    We are sorry but we do not rent it.
  • Please tell me about the amenities goods in the guest room.

    ●Bath towel●Face towel●Bath mat●toothbrush●Body soap●Shampoo●Hair conditioner●leather●Body towel●We have brushes available.
  • What is the extension number for the front desk?

    The extension number is 9.We are available 24 hours a day.
  • Are yukata and bathrobes available in the room?

    Yes.Free size yukata are available in the room.
    Elementary school children also have special offers for children.
  • What are the check-in and check-out times?

    ・Check-in from 15:00
    ・Check out time is 11am.

Reservations/Inquiries

If you have any questions, please contact us.

A clever AI Concierge that answers your questions on behalf of lodgings and hotels.

  • Easy to ask, chat-style!
  • 24/7 Quick answers, any time of day!
  • Relax, it's AI! Ask away!

+8175551800

From AM 5:00 to PM 24:00