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Frequently Asked Questions

Please search by category or ask AI at the bottom right of the screen.
  • Sakaisuji Honmachi Exit 12 to the hotel ~ ④ straight ahead ~

    I can't see the hotel yet, but it is straight ahead.


    Also, it's about 5 minutes on foot.
  • From Sakaisuji Honmachi Exit 12 to the hotel ~⑤Go straight ahead~

    I'm still going straight!

    You can see the elevated highway in the front.

    Go straight towards it.

    It's about 3 minutes left!
  • From Sakaisuji Honmachi Exit 12 to the hotel ~ ⑥ Close to GOAL ~

    Pass under the elevated road.

    The Higashi Yokobori River runs under the viaduct.

    When you cross this bridge (Honmachibashi Bridge)...

    YouContinue reading
  • From Sakaisuji Honmachi Exit 12 to the hotel ~⑦GOAL~

    Yes (* ^^) v

    Thank you for your hard work!  Arrived at the hotel!

    ~◆◇ Welcome CITYPLAZA OSAKA ◆◇~

    Please check in first.
    We are waiting fContinue reading
  • Tanimachi 4 Exit 4 to the hotel ~ ① START

    Go up 4-4 Tanimachi…

    The front of the exit looks like this.


    Proceed in the direction of the arrow.


    From here, go straight to the hotel Continue reading
  • Tanimachi 4 Exit 4 to the hotel-②4 straight

    Continue straight to the hotel.

    It's about 6 minutes left.

    Pass in front of the post office.
  • Tanimachi 4 Exit 4 to the hotel-③ straight ahead

    You will come to a large intersection (Uchihonmachi 2).

    Cross here in the direction of the arrow.

    You can see the elevated highway far ahContinue reading
  • Tanimachi 4 Exit 4 to the hotel ~④ Soon!

    It is a hotel soon.

    You cannot see the hotel building from here,
    The hotel is on the right side in front of the highway.

    Also, if you walkContinue reading
  • Tanimachi 4 Exit 4 to the hotel ~ ⑤ GOAL

    Yes.You are arriving.

    Thank you for your hard work!  Arrived at the hotel!

    ~◆◇ Welcome CITYPLAZA OSAKA ◆◇~

    Please check in first.
    We are Continue reading
  • How long does it take to get to the hotel by car or taxi?

    Shin-Osaka Station...About 20 minutes
    Osaka Station / Umeda...About 10 minutes
    Osaka International Airport(Itami Airport)...30 minutes
    KansaContinue reading
  • Please tell me how to pay the usage fee

    Payment by cash, credit card, or PayPay (QR code payment).

    The following credit cards are accepted.
    *You can pay only once.
    Visa,JCB,AmericContinue reading
  • Can you send me lost items?

    Forgotten items during your stay will be kept for 3 months after check-out.(Excluding food)

    If you have forgotten something, you can send iContinue reading
  • Contact information

    <Reservation>
    Tel:06-6947-7702
    Fax:06-6947-7743

    <Meeting, banquet, bridal>From 09:00 to 19:00
    Tel:06-6947-7788
    FAX:06-6947-7855

    <RestauranContinue reading
  • Can I check in early?

    Standard check-in is at 3 p.m., but if you wish to use your room before 3 p.m., you may do so by paying the following extra charges.
    ● 12:00Continue reading
  • Can I check out late?

    Check-out after 11am is also possible by paying the following extra charges.
    ●12:00 to 14:00
      1 person use...2,000 yen/1 hours
      For 2 or mContinue reading

Inquiries

The intelligent AI Concierge will answer your questions instead of the accommodation or hotel.

  • Easy to ask, chat-style!
  • 24/7 Quick answers, any time of day!
  • Relax, it's AI! Ask away!

Accommodation reservation 06-6947-7702