Frequently Asked Questions

Please search by category or ask AI at the bottom right of the screen.

【Hotel / Guest rooms】
Please tell me how to pay the usage fee
Payment by cash, credit card, or PayPay (QR code payment).

The following credit cards are accepted.
*You can pay only once.
Visa,JCB,Americ…Continue reading
【Hotel / Guest rooms】
Can you send me lost items?
Forgotten items during your stay will be kept for 3 months after check-out.(Excluding food)

If you have forgotten something, you can send i…Continue reading
【Hotel / Guest rooms】
Contact information
＜Reservation＞
Tel:06-6947-7702
Fax:06-6947-7743

＜Meeting, banquet, bridal＞From 09:00 to 19:00
Tel:06-6947-7788
FAX:06-6947-7855

＜Restauran…Continue reading
【Hotel / Guest rooms】
Can I check in early?
Standard check-in is at 3 p.m., but if you wish to use your room before 3 p.m., you may do so by paying the following extra charges.
● 12:00…Continue reading
【Hotel / Guest rooms】
Can I check out late?
Check-out after 11am is also possible by paying the following extra charges.
●12:00 to 14:00
　　1 person use...2,000 yen/1 hours
　　For 2 or m…Continue reading

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Inquiries

The intelligent AI Concierge will answer your questions instead of the accommodation or hotel.

Accommodation reservation 06-6947-7702