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Q&A

  • Hotel facilities / Equipment

    Can i get ice

    Hotel Chateau is located on the 3rd and 6th floors next to the elevator hall, Hotel Azalea is located on the 5th floor, and the cottage is AContinue reading
  • Hotel facilities / Equipment

    Can I use it in a wheelchair?

    Yes.Wheelchair-accessible rooms are available in some Hotel Chateau Hotel Azalea
    However, please understand that there are steps on the routContinue reading
  • Hotel facilities / Equipment

    Can you send a courier?

    For courier services, please contact the front desk of each hotel. (Yamato Transport)It will be shipped after 16:00 every day, so after thatContinue reading
  • Hotel facilities / Equipment

    Can I use the Internet

    All rooms Hotel Chateau and Hotel Azalea are available.

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