Q&A

【Hotel facilities / Equipment】
Can i get ice
Hotel Chateau is located on the 3rd and 6th floors next to the elevator hall, Hotel Azalea is located on the 5th floor, and the cottage is A…Continue reading
【Hotel facilities / Equipment】
Can I use it in a wheelchair?
Yes.Wheelchair-accessible rooms are available in some Hotel Chateau Hotel Azalea
However, please understand that there are steps on the rout…Continue reading
【Hotel facilities / Equipment】
Can you send a courier?
For courier services, please contact the front desk of each hotel. (Yamato Transport)It will be shipped after 16:00 every day, so after that…Continue reading
【Hotel facilities / Equipment】
Can I use the Internet
Free Wi-Fi service is available only in the lobby of both Hotel Chateau and Hotel AzaleaPlease understand that it is not currently available…Continue reading

Reservations and Inquiries

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