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  2. Frequently Asked Questions

Frequently Asked Questions

  • Is the bath in the room a hot spring

    You can enjoy Kamogawa Onsen"Nagisa-no-yu" in the 20 Japanese / Western rooms with a semi-open-air bath renewed in April 2019.The baths in tContinue reading
  • Please tell me the route from Tokyo.

    Get off at Tateyama Expressway Kimitsu IC via Keiyo Road, Metropolitan Expressway Bayshore Route or Aqua-Line, and 45 minutes from Boso SkylContinue reading
  • What time is check-in / check-out?

    The basics are check in 14:30 (Please check in by 20:00 for dinner reasons. If arriving after 19:30, the dining venue may change), check outContinue reading
  • I'd like to deposit my luggage / car before and after check-in

    We keep it.If you are going to Kamogawa Sea World, which is a 3-minute walk from the hotel, it is convenient to leave your luggage.
  • Is it possible to sleep with futon instead of bed even in Japanese + Western-style room?

    Generally, you can sleep on the bed, but if you request to the reception (front desk) ext. 90, we will prepare a futon. (Availability dependContinue reading
  • Is there a non-smoking room?

    All rooms are non-smoking rooms. Smoking is requested at the smoking area on the second floor.
  • Is it possible to pay by card?

    It's okay.It supports various credit cards (AMEX, DC, Diners, JCB, UFJ, MASTER, NICOS, UC, Visa, etc.).
  • Is there a yukata for children?

    I prepared it.
    There are also three sizes available for children, so please use them.
  • Is the toilet in the room a wash toilet?

    We have a washroom in every room.
  • What are the amenities of your room?

    Yukata, bath towel, hand towel, dryer, shampoo, rinse, body soap, toothbrush, comb, brush, shave, lotion, latex etc.
  • Is there a refrigerator in the room?

    Yes, all guest rooms have a refrigerator.
  • The view from the room is ...

    Although it is a seaside inn, there is a Pine Forest, the third floor is a garden, the 4th to 5th floors are Pine Forest, and the rooms on tContinue reading
  • Is it possible to prepay the accommodation fee?

    Advance transfer · We correspond by credit card settlement by telephone or direct coming to payment.For more information, please contact 04-Continue reading
  • I want to stay continuously, but what about the meal content?

    We offer a menu that changes the ingredients and cooking method so that you can enjoy it for more than two nights, but choose your favorite Continue reading
  • Is it possible to extend the checkout time?

    It is possible to extend up to 12:00 at \ 3,000 (excluding tax) / room, depending on the room availability on the day after your stay.
  • I would like to use it in groups / organizations

    There are plan for groups and groups, please contact us for more details.
  • When will the cancellation fee occur?

    It will occur from 3 days before the accommodation day (The special period such as Golden Week, Obon and New Year holidays does not apply. PContinue reading
  • When can I make a reservation for the future?

    Basically reservations up to 6 months ahead are possible. Please contact us as it is possible to set a reservation start date for the New YeContinue reading
  • What time can I call or make a reservation call?

    Please contact us as the reservation center is open (04-7093-4111) from 9:00 to 20:00 on 365 days. In addition, we will contact you at the rContinue reading
  • What is the payment method for the accommodation fee?

    Cash, credit card (AMEX, DC, Diners, JCB, UFJ, MASTER, NICOS, UC, Visa, etc.), online card payment, bank transfer (only in advance) can be uContinue reading
  • Is it possible to prepay the accommodation fee?

    Advance transfer · We correspond by credit card settlement by telephone or direct coming to payment.For details please contact 04-7093-4141.
  • From what time of dinner, what is the latest start time?

    We have chosen the meal starting time from 18:00 · 18: 30 · 19: 00.We can also do some sort of time depending on your arrival time · schedulContinue reading
  • I am allergic to foods that I am not good at

    If you have food allergies symptoms, please let us know at the time of reservation.We will offer dishes that we tried to remove allergen as Continue reading
  • Where do you eat meals?

    Depending on your plan, you can choose from room meals, private rooms, and restaurants.(Please refer to each plan. )
  • Can I order additional dishes?

    You can order assorted Japanese Spiny Lobster, abalone, sashimi and Western dishes until 19:30 on the day.
    Please contact us for details.
  • What is your child's food?

    Kids Meal is a mixture of Japanese-style and Western-style, and offers sashimi of salmon, simmered with Kinmei, bite steak, fried chicken, sContinue reading
  • From what time to what time can you use the public bath?

    On the day of stay, it is until 12:00 at night.The next morning, from April to September is 5:30, October to March is from 6:00.Cleaning timContinue reading
  • Is there a private bath?

    There is a private hot spring bath. From 00:00 on a reservation basis, 45 minutes for guests staying 45 minutes (tax not included), and 45 mContinue reading
  • Can I make a day-trip hot spring?

    You can use the public bath if you purchase a ticket for the in-house use ticket (¥ 3,800 per person).
    ※Open Hours, 11:00 to 22:00
    ※2,000 yContinue reading
  • Can I use a new bath towel even after bathing many times?

    We are preparing bath towels in the public bath, so please use a new towel each time you take a bath.

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