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- Frequently Asked Questions
+81-4-7093-4111
Phone reception hours from 10:00 to 18:00
Is the bath in the room a hot spring?
You can enjoy Kamogawa Onsen"Nagisa-no-yu" in the Japanese and Western rooms with hot spring semi-open-air baths, which were renewed in Apri…Continue readingPlease tell me the route from Tokyo.
Get off at Tateyama Expressway Kimitsu IC via Keiyo Road, Metropolitan Expressway Bayshore Route or Aqua-Line, and 45 minutes from Boso Skyl…Continue readingWhat time is check-in / check-out?
The basics are check in 14:30 (Please check in by 20:00 for dinner reasons. If you arrive after 19:30, the dining venue may change), check-o…Continue readingI'd like to deposit my luggage / car before and after check-in
We keep it.If you are going to Kamogawa Sea World, which is a 3-minute walk from the hotel, it is convenient for you to leave your luggage.Can I sleep on a futon instead of a bed in a Japanese + Western room?
Normally, you will be sleeping in bed, but if you request the reception (front desk) extension number 90, we will prepare a futon.(Please co…Continue readingIs there a non-smoking room?
All rooms are non-smoking rooms. Please smoke at the smoking area on the 2nd floor.Is it possible to pay by card?
It's okay.We accept various credit cards (AMEX, DC, Diners, JCB, UFJ, MASTER, NICOS, UC, Visa, etc.).Do you have a yukata for children?
I prepared it.
There are 3 sizes (110 cm and up) available to suit your child's body, so please use them.Is the toilet in your room a wash toilet?
Washing toilets are provided in all rooms.What are the amenities in your room?
Yukata, bath towels, hand towels, hair dryers, shampoos, conditioners, body soaps, toothbrushes, combs, brushes, shavings, hair dryers, milk…Continue readingThe view from the room is ...
Although it is a seaside inn, there is a Pine Forest, the third floor is a garden, the 4th to 5th floors are Pine Forest, and the rooms on t…Continue readingIs it possible to prepay the accommodation fee?
We accept payment by wire transfer, credit card payment by phone, or by directly paying in advance.For details, please contact 04-7093-4111 …Continue readingI would like to stay consecutively, what will happen to my meals?
We have prepared a menu with different ingredients and cooking methods so that you can enjoy it even if you stay for two nights or more, but…Continue readingIs it possible to extend the checkout time?
Depending on the availability of the room the day after your stay, it can be extended until 12:00 at \ 3,300 / room.I would like to use it in groups / organizations
We also accept reservations for groups and groups, so please contact us at 04-7093-4111 for details.When will the cancellation fee occur?
It will occur from 3 days before the accommodation date (this does not apply to special periods such as Golden Week, Obon, and New Year holi…Continue readingWhen can I make a reservation for the future?
Basically reservations up to 6 months ahead are possible. Please contact us as it is possible to set a reservation start date for the New Ye…Continue readingWhat time can I call or make a reservation call?
The reservation center is open 365 days a year from 10:00 to 18:00 (04-7093-4111), so please contact us.In addition, if you have a sudden co…Continue readingWhat is the payment method for the accommodation fee?
We accept cash, credit cards (AMEX, DC, Diners, JCB, UFJ, MASTER, NICOS, UC, Visa, etc.), online card payments, and bank transfers (advance …Continue readingIs it possible to prepay the accommodation fee?
We accept payment by wire transfer, credit card payment by phone, or by directly paying in advance.For more information, please contact 04-7…Continue readingFrom what time of dinner, what is the latest start time?
You can choose the meal start time from 18:00, 18:30, and 19:00.Please contact us as it may take some time depending on your arrival time an…Continue readingI am allergic to foods that I am not good at
If you have food allergies symptoms, please let us know at the time of reservation.We will offer dishes that we tried to remove allergen as …Continue readingWhere do you eat meals?
Depending on your plan, you can choose from room meals, private rooms, and restaurants.(Please refer to each plan. )Can I order additional dishes?
We accept orders for assorted spiny Japanese Spiny Lobster, abalone, sashimi, Western dishes, etc. until 19:30 on the day.
Please contact us…Continue readingWhat is your child's diet?
Kids' meal is a mixture of Japanese and Western styles, and we offer sashimi of sea bream, boiled sea bream, bite steak, fried chicken, chaw…Continue readingFrom what time to what time can you use the public bath?
On the day of stay, until 12:00 at night.The next morning is from 5:30 from April to September and from 6:00 from October to March.10:00 to …Continue readingIs there a private bath?
There is a private hot spring bath. From 00:00 on a reservation basis, it costs 1,100 yen for 45 minutes for overnight guests and 3,300 yen …Continue readingCan I make a day-trip hot spring?
If you purchase a ticket for use within this facility (4,000 yen per person), you can use the public bath.
※Bathing fee for children from 3 …Continue readingCan I use a new bath towel no matter how many times I take a bath?
Bath towels are available at the large communal bath, so please use new towels each time you take a bath.
Reserve·Contact us
Please feel free to contact us if you have any questions.