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- Frequently Asked Questions
+81-4-7093-4111
Phone reception hours from 10:00 to 18:00
Is there Internet connection environment?
Both rooms and public spaces (excluding some) can be used with a WiFi (wireless LAN) connection.
The connection method and password are desc…Continue readingWhat are the opening hours of the shop?
Business hours are from 7:00 to 21:00.(Shop 2nd floor)Do you have a wheelchair for rent?
Wheelchairs for rent are available.Please make a reservation in advance as the number is limited.What is relaxation?
There is a beauty salon "Juniper" and a "massage" that will disturb you in your room.Is there a parking lot?
You can park up to 100 regular cars and 10 buses for free.Both check-in and check-in are available.I'd like to ask you for a transfer
We will pick you up at Awa-Kamogawa Station according to the arrival time of the train.Reservations are required up to the day before, so pl…Continue readingAccess by highway bus
You can use the high-speed bus "Aqusea" that runs from the Tokyo Station Yaesu Exit of Hamamatsu Town, Tokyo / Tokyo Station.It is convenien…Continue readingCan you arrange a taxi?
We accept.It usually takes about 5 to 10 minutes after making an arrangement.Is there a convenience store or drug store nearby?
Both are about 3 minutes by car (15 minutes on foot), and there is one convenience store (7 7-Eleven) and one drug store (Welcia Pharmacy, o…Continue readingIs there a golf course nearby?
There are two locations (Kamogowa Country Club and Kimitsu Kagihara Country Club) in about 15 minutes by car.I am allergic to foods that I am not good at
If you have food allergies symptoms, please let us know at the time of reservation.We will offer dishes that we tried to remove allergen as …Continue readingWhere do you eat meals?
You can choose a room meal or a private restaurant according to your plan.If you plan to have breakfast without dinner, you can have a free-…Continue readingIs there a banquet hall? How can I use it?
There is a banquet hall.If you wish to use it, please contact us in advance. (04-7093-4111)※Depending on the accommodation plan, it may not …Continue readingCan I order additional dishes?
You can order Japanese Spiny Lobster, abalone, sashimi of local fish, Western dishes, etc. until 19:30 when you have dinner.How is breakfast prepared?
Breakfast is a buffet with more than 40 Japanese and Western dishes in the dining room, or a Japanese breakfast set in your room.
※There is …Continue readingIs breakfast buffet? Please tell me the contents.
Breakfast is a buffet with more than 40 kinds of Japanese and Western dishes in the dining room, or a Japanese breakfast set in your room. (…Continue readingCan I have breakfast in my room?
Breakfast is a Japanese-Western buffet at the restaurant or a Japanese breakfast set in your room.
※There is a limit to the number of people…Continue readingAt which time does breakfast begin?
Dining MAIWAI buffet starts at 7:00 in the morning.
※The buffet has a three-part system, and you can choose from 7:00, 8:00, and 9:00.(10:00…Continue readingI would like to stay consecutively, what will happen to my meals?
After the second night, we will change the contents and prepare it.From what time to what time can you use the public bath?
On the day of stay, until 12:00 at night.The next morning, April to September is from 5:30 and October to March is from 6:00.10:00 to 11:30 …Continue readingIs the public bath open for disabled people?
There are some handrails, but it is not barrier-free.Please tell me the fountain quality of the public bath.
It is a sodium chloride fountain.It is effective for neuralgia, muscle pain, joint pain, poor circulation, and recovery from fatigue.Is it a hot spring that will enter even during pregnancy?
A lot of pregnant women are taking a bath in the past, but I have not heard of the story that there was inconvenience until now.Please use i…Continue readingIs there a menu for children and toddlers?
4th to 6th grade elementary school dishes are similar to adults, and 1st to 3rd grade elementary school children and preschool children with…Continue readingCan children or infants be placed in a public bath?
There are no age restrictions, but children in diapers are not allowed to bathe in the bathtub and can only use the washroom. Because the fl…Continue readingWhat is baby goods?
There are trash cans, Bumbo bouncers for diapers, and baby chairs and baby shampoo for bathing in the large communal bath. (Limited quantity…Continue readingDo you have any baby food?
We do not provide baby food, but if you bring it, you can heat it in the microwave.Please ask at the reception (front desk) or the staff.Is there Internet connection environment?
Wireless LAN (WiFi) can be used in almost all places in the facility such as guest rooms and lounges.I have a bad leg, do you have a wheelchair for rent?
Wheelchairs for rent are available.Please make a reservation in advance as the number is limited.What is relaxation?
There is a beauty salon "Juniper" and a "massage" that will disturb you in your room.※Irregular holidays
Reserve·Contact us
Please feel free to contact us if you have any questions.