Q&A

【Others】
Please tell me about payment.
Payment for your stay is to be made at Hotel Chateau upon check-out.
If you plan to play golf the next day, please pay at the clubhouse fron…Continue reading
【Others】
Can I use a credit card?
Yes, you can.
Common credit cards such as JCB, Mastercard, Visa, AMEX and UnionPay are accepted.
【Others】
Can I use gift certificates or gift cards?
No.It cannot be used.
【Others】
Can I use QR/barcode payments and electronic money?
No.It cannot be used.
【Others】
Can I receive an invoice and then pay at a later date?
No.Please settle the bill at check-out.We do not accept payment at a later date.

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Reservations and Inquiries

Please contact us if you have any questions.

A clever AI Concierge that answers your questions on behalf of the inn / hotel.

059-262-4141

9:00 to 17:00(Reservation center)　　*Overtime ☎059-262-7111